Illinois School for the Deaf :: Outreach Program

ISD Outreach Program

Cochlear Implant Support Page at the Illinois School for the Deaf

As we continue to provide service to our students with cochlear implants, the purpose of this page is to act as a one-stop shop across the manufacturers for topics such as troubleshooting help, aural rehabilitation ideas and general information about cochlear implants.

Click on the various links to access information from all three cochlear implant manufacturers

	Advanced Bionics	Cochlear Americas	Med-El

Website	www.advancedbionics.com	www.cochlearamericas.com	www.medel.com
Phone numbers	866/844.HEAR (4327)	800/523.5798	888/MED-EL-CI (633.3524)
Direct links to Customer Service/ Audiologist on Call	Customer Service	Customer Service	Submit form for assistance
Clinic Finder	Enter your address	Select state where you are looking	Select state where you are looking
Product Information and Troubleshooting Resources	User Guides, ALD Information	Sound Processor User Manuals	Equipment Guide for TEMPO - PDF
	Interactive Guide for Harmony and PSP	Interactive Guide
	Interactive Guide for Harmony and PSP	Complete Troubleshooting Manual - PDF
Calendar of events	Upcoming events	Upcoming events
School-age resources
	Assessment Tools	Troubleshooting information for educators	Assessment Tools (Younger Children)
	Classroom Management	Educator’s Guide	Assessment Tools (Older Children)
			Handbook for Educators - PDF
			BRIDGE Catalog - PDF
Sign up for e-mail list and announcements	Tools for Toddlers	HOPE	Sign-up to receive this e-newsletter by sending an email with “subscribe” in the subject line to educators@medelus.com
Newsletters	Tools for Schools (educators, rehab)	HOPE Tips - PDF	HearSay Newsletter (educators, rehab)
Newsletters	Loud & Clear (educators, rehab)	HOPE Notes	Listen Hear (professionals)
Online auditory training/listening activities	(free)	Sound and WAY Beyond (for purchase)	(free)
Aural Rehabilitation	Live online courses	Live online courses	Communication Guide for Parents- PDF
	Previously recorded courses	Previously recorded courses	Communication Guide for Parents- PDF
	Children	Rehabilitation Services	Younger Children
	Children	Rehabilitation Services	Older Children
	Research	Cochlear Academy (professional education)	Resources
Online community		Community
Information specifically for parents	Children with Cochlear Implants	For Kids	Solutions for Children
Mascot(s)	Bionic Buddy and Melody	Kaci	Mellie
Mascot(s)
Activities for kids		Kaci’s Games
Miscellaneous	Product Catalog		Product Catalog - PDF