|Outreach Program Services :: Cochlear Implant Support

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Pat Quinn, Governor

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Welcome to the Cochlear Implant Support Page at the Illinois School for the Deaf

As we continue to provide service to our students with cochlear implants, the purpose of this page is to act as a one-stop shop across the manufacturers for topics such as troubleshooting help, aural rehabilitation ideas and general information about cochlear implants.

Click on the various links to access information
from all three cochlear implant manufacturers

	Advanced Bionics	Cochlear Americas	Med-El

Website	www.BionicEar.com	www.cochlearamericas.com	www.medel.com
Phone numbers	866/844.HEAR (4327)	800/523.5798	888/MED-EL-CI (633.3524)
Direct links to Customer Service/ Audiologist on Call	Customer Service	Customer Service	Submit form for assistance
Clinic Finder	Select state where you are looking	Select state where you are looking	Select state where you are looking
Product Information and Troubleshooting Resources	User Guides, ALD Information	Sound Processor User Manuals	Equipment Guide for TEMPO - PDF
	Interactive Guide for Harmony and PSP	Interactive Guide for Freedom
	Interactive Guide for Harmony and PSP	Complete Troubleshooting Manual - PDF
Calendar of events	Upcoming events	Upcoming events
School-age resources
	Assessment Tools	Troubleshooting information for educators	Assessment Tools (Younger Children)
	Classroom Management	Educator’s Guide	Assessment Tools (Older Children)
			Handbook for Educators - PDF
			BRIDGE Catalog - PDF
Sign up for e-mail list and announcements	TFS	HOPE	Sign-up to receive this e-newsletter by sending an email with “subscribe” in the subject line to educators@medelus.com
Newsletters	Tools for Schools (educators, rehab)	HOPE Tips - PDF	HearSay Newsletter (educators, rehab)
	Loud & Clear (educators, rehab)	HOPE Notes	Listen Hear (professionals)
	Bionic Beat (consumers)	HOPE Notes	Listen Hear (professionals)
Online auditory training/listening activities	(free)	Sound and WAY Beyond (for purchase)	(free)
Aural Rehabilitation	Live online courses	Live online courses	Communication Guide for Parents- PDF
	Previously recorded courses	Previously recorded courses	Communication Guide for Parents- PDF
	Younger Children	Younger Children	Younger Children
	Older Children	Older Children	Older Children
	Research	Cochlear Academy (professional education)	Resources
Online community		Community
Information specifically for parents	Children with Cochlear Implants	For Kids	Solutions for Children
Mascot(s)	Bionic Buddy and Melody	Kaci	Mellie
Mascot(s)
Activities for kids		Kaci’s Games
Miscellaneous	Product Catalog and Patient Kit Options		Product Catalog - PDF
Miscellaneous	Advocacy Groups/Resources		Product Catalog - PDF

CLICK ON THE PROCESSOR TO ACCESS USER GUIDE AND/OR PRODUCT INFORMATION

Advanced Bionics

Cochlear Americas

Med-El

Harmony

Nucleus 5 BTE with Remote Assistant

Opus 1

Platinum Series Processor

Freedom

Opus 2

Auria

SPrint

Opus 1 and 2 with remote battery pack

Platinum/CII

ESPrit 3G

Tempo

S-series

ESPrit

SPectra

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125 Webster Avenue, Jacksonville, Illinois, 62650 | Telephone V/TTY 217.479.4200 | Fax 217.479.4209
Send mail to Myriam.Young@illinois.gov with questions or comments about this web site.

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